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Administrator - Mansfield

Job title Administrator
Location Mansfield
Type Permanent, full-time
Salary £18,000 p.a.

As an Administrator this role will see you being based from our Mansfield office on a permanent full-time basis. You will be responsible for ensuring all aspects of the service delivery to your allocated clients, run smoothly day to day, follow set procedures and are in line with the set KPI?s. Keeping the customer in mind always and strive to proactively address their concerns and needs.

Main responsibilities:

? Answer all incoming communications from external & internal clients, suppliers and the wider OH team
? Book and confirm client appointments internally and externally
? Use and understand eOPAS:
o To schedule all appointments
o Limit blockings
o Run a case tracker to manage the closure
o Manage the diary of clinical teams
o Keep relevant parties informed of any changes or free slots
? Monitor, produce and add client charges to all invoices in a timely manor
? Inform 3rd parties of PO numbers where applicable
? Produce Management Information for Clients that sit under your responsibility
? Oversee the logistics of client contracts including booking rooms if required, liaise with person responsible for scheduling or recruitment for resource and clinical colleagues for procedure to ensure all KPI?s are met
? Input weekly electronic timesheets (RPS system Sharpowl) accurately
? Perform routine administrative tasks (including dealing with incoming and outgoing post, operation of standard office equipment etc.)
? Undertake other ad-hoc tasks and projects as required to ensure the smooth running of the RPS Occupational Health offices

Skills, experience & qualifications required:

? Prior strong office based administrative experience
? Competent user of the complete Microsoft office package and able to complete Pivot and vlookups
? Excellent organisation, verbal, written and interpersonal skills
? High degree of attention to detail, time management and self-motivation
? Able to work as part of a team as well as independently

What we offer you

We will provide you with a flexible, friendly and creative environment to develop your skills and challenge yourself. We support our people to innovate, collaborate and build meaningful careers. Our network of people and knowledge will expand your horizons and give you access to a variety of interesting projects.

Our employees are rewarded with competitive salaries, opportunities to invest and many other benefits including: 24 days holiday + bank holidays, Option to purchase up to 5 extra days per year, Company pension scheme, Share Incentive Scheme, Life Assurance, Cycle to Work Scheme, Health Screening, Employee Assistance Programme, Professional Memberships and commitment to on-going CPD.

About RPS Group

RPS is a leading global professional services firm of 5,600 people. We define, design and manage projects that create shared value in a complex, urbanising and resource-scarce world.

Connecting with our global expertise we make it easy for our clients to create winning solutions for their communities and their clients. By being confidently pragmatic we solve problems that matter. We make complex easy.

RPS is an equal opportunity employer.