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Laboratory Sales Representative

Bedford Laboratory
Position: Laboratory Sales Representative
Type: Permanent, Full Time
Based: Bedford

We have a great opportunity for a talented Laboratory Sales Representative to join our talented team.
This is one of the most important roles within any business, working as part of the Sales Team to deliver growth in existing business areas, as well as developing new business opportunities and new clients.

It’s an exciting time to join RPS – we have ambitious plans to grow our business to meet market demands and we need your expertise. If you’re looking for a change get in touch today.

Your typical day at RPS
You’ll arrive at our lab in Bedford at around 9:00am, drop your bag off at your workstation and head to the kitchen to make yourself a cup of coffee (or tea). You’ll say hello to your colleagues before heading to your desk to start your day.

As an experienced sales person you’ll be familiar with your typical responsibilities – such as identifying opportunities, liaising with clients to understand their needs and how RPS can help them; preparing quotes, which you’ll deliver in a timely manner and follow up on to ensure we’re meeting their requirements.

You’ll manage your day talking with clients, either on the phone or face to face when practical. You’ll liaise with the laboratory team to ensure our quotes are accurate and our client’s needs can be met.
In your role you’ll support the Business Development Manager with market facing activities, tender responses and other tasks as needed - from time to time you’ll represent RPS at industry networking events and conferences, this may involve some travel.

Some day to day tasks worth noting
- You’ll be the point of contact for incoming sales enquiries from clients, you’ll respond in a timely manner to ensure we maintain high levels of service and client satisfaction.
- You’ll ensure you clearly understand what the client needs; you’ll liaise with laboratory staff to ensure these needs can be met, and then you’ll prepare a quote.
- You’ll identify opportunities with new and existing clients and make calls to develop new quotes.
- You’ll nurture our client relationships to ensure ongoing opportunities are realised and the cost of sales is minimised.
- You’ll be diligent in using the systems and tools we have in place such as our Laboratory Management System (LMS), Client Relationship Management (Maximiser).
- Work closely with marketing to develop lead generation campaigns and supporting content that highlights our value proposition and distinguishes us from our competitors.
- You’ll offer logistical support to clients, e.g. providing sampling materials and arranging transport, including completing the necessary regulatory paperwork.
- You’ll ensure all activities are carried out in line with existing policies and procedures, and all quality documentation is adhered to and maintained.

About you
- Previous experience working in a sales role.
- Excellent interpersonal skills and a demonstrable ability to effectively communicate at various levels within organisations.
- Excellent communication skills including telephone manner.
- Experience of working in a fast-paced environment, and an ability to manage multiple competing priorities

What we offer you
We’ll provide you with a flexible, friendly and creative environment to challenge and develop your skills. You’ll be working in our brand new, purpose-built laboratory facility which uses state of the art analytical equipment.
We support our people to innovate, collaborate and build meaningful careers while you work on a variety of interesting projects.

Our employees are rewarded with competitive salaries, opportunities to invest and many other benefits including: 24 days holiday (excluding bank holidays) with the option to purchase up to 5 extra days per year; access to our Company Pension Scheme, Private Healthcare, Group Disability Scheme, Share Incentive Scheme, Life Assurance, Cycle to Work Scheme, Health Screening, Employee Assistance Programme, Professional Memberships, and RPS Affinity Scheme.

About RPS:
RPS is a leading global professional services firm of 5,000+ people. We define, design and manage projects that create shared value in a complex, urbanising and resource-scarce world. Connecting with our global expertise we make it easy for our clients to create winning solutions for their communities and their clients. By being confidently pragmatic we solve problems that matter. We make complex easy.

RPS is an equal opportunity employer.

RPS is an equal opportunity employer.