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Best Practice Leakage Champion - South West Water

Best Practice Leakage Champion

Reporting to the Team Leader, the best practise leakage champion will be responsible for the training and mentoring of all leakage staff, ensuring the use of all best practise leakage methods are used and helping in delivery of Leakage Reduction and performance within South West Water.

Main responsibilities for this role include:

• Ensuring that Health and Safety is maintained, upholding RPS Company Policy at all times
• Contribution to the leakage process improvement
• Where needed undertaken investigation on the complex leakage issues/DMAs
• When required stand in for the Leakage Team Leaders.
• Ensuring Best Practice methodology is taught and adhered to.
• Undertaking training and completing detailed individual training matrix/plans
• Ensuring the regional training matrix is updated and reported as per the clients/RPS expectations
• Good understanding of acoustic logging methodologies and software
• Able to assist with delivery of developing the acoustic logging project where required
• Investigating 20% of the returned NLF follow ups.
• Assessing and ensuring good leakage practise is adhered to at all times
• Work closely with under achieving staff 2-3 days per week to ensure targets are achieved and maintained.
• Ensuring training targets are achieved and records updated.
• Providing weekly training trackers on all leakage training and developing training plans for each Technician/Engineer.
• Attending client meetings when required
• Trialling new equipment and producing detailed reports
• Forming and maintaining excellent working relationships with colleagues, other contractors and the client.


• Background experience in training/teaching (essential)
• Train the trainer qualification or equivalent (desirable)


• Good understanding and demonstrable working knowledge of computer software packages (Microsoft, GIS, and specific technical programs etc.)
• Ability to interpret and understand water network schematics and plans to an high standard
• A very good all round knowledge of Water Network Hydraulics, Leakage Detection Techniques, Monitoring and reporting of Leakage Levels and other issues associated with the Clean Water Industry
• Excellent working knowledge of leakage monitoring
• Ability to quickly learn new theories, techniques and working methods associated with duties and tasks and deliver to leakage staff
• Excellent communication and interpersonal skills to enable effective communication with internal and external colleagues, other technical specialists, consultants and senior internal and external managers
• Well organised with the ability to manage own workload and work to allocated deadlines.
• Ability to work well under pressure and to conflicting deadlines whilst maintaining attention to detail and high levels of standards
• Enjoys working as a team and has a flexible ‘can do’ attitude, possessing a co-operative attitude to working and giving and receiving help

RPS is an equal opportunity employer.