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Case Officer / Administrator

Location: Clydach, Swansea

About Us
RPS Group is a leading international multi-disciplinary consultancy, employing over 5,000 staff worldwide. Quoted on the London Stock Exchange as a FTSE 250 company and a member of the FTSE4 Good index, we are a secure and stable business in uncertain times.

Our UK Water business employs around 1000 staff and is a key player in Water Leakage Management. We have several fantastic opportunities for Administrators to join our team in Customer Side Leakage working on our Dwr Cymru Welsh Water contract.

What you’ll do
Your role will involve liaising with customers on a regular basis, as well as communicating with our Engineers and working alongside our colleagues at Dwr Cymru Welsh Water. You will be responsible for updating our databases (SAP) in order to track the progress of work completed by our Engineers.

Ideally you should have
• An ability to manage and prioritise workload
• A positive and flexible approach to supporting team colleagues
• A background in customer service
• Experience of using databases such as SAP
• An understanding of Water Supply and Leakage would be an advantage, but full training will be provided.

This is a fixed term 6 month contract.

RPS is an equal opportunity employer.

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